Privacy Policy
This website is owned and operated by Pawzz ("we," "us," or "our"). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains the types of information we collect, how we use and share it, and the rights you have regarding your personal data.
1. Information We Collect
When you access our website or place an order, we may collect certain personal information, including your name, billing address, shipping address, email address, and phone number. We also collect payment and billing details, which are securely processed by third-party payment providers. Additional information may include your order history and purchase records, preferences and interests you voluntarily share with us, customer service communications, survey responses, promotional interactions, and technical data such as your IP address, browser type, and device information.
2. How We Use Your Information
Your personal data is used to process and fulfill orders and transactions, provide customer support, manage returns and inquiries, personalize and improve your shopping experience, and send updates, promotional communications, or newsletters where you have opted in. We also use this information to analyze website performance, enhance our services, comply with legal obligations, and enforce our policies.
3. Cookies and Analytics
We use cookies and similar tracking technologies to operate and improve our website, analyze site traffic, enhance functionality, and support a better user experience. Cookies are small text files stored on your device that help us understand how visitors interact with our website.
Our store is hosted by Shopify Inc., which uses cookies and related technologies to operate and optimize its platform. Additional information about Shopify’s use of cookies is available in the Shopify Cookie Policy.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features or functionality of the website. A cookie banner is displayed on our website to inform users about our use of cookies and, where required, to obtain consent.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties when necessary to operate our business, including payment processors, shipping and logistics providers, and IT or website service providers. These service providers are contractually obligated to safeguard your personal information. We may also disclose information where required by law or if necessary to enforce our Terms of Service.
5. Third-Party Services
Certain third-party providers, such as payment gateways and transaction processors, maintain their own privacy policies governing the information we must share with them. We encourage you to review their policies to understand how your personal data is managed.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer products and services. You can review Shopify’s Privacy Policy and Terms of Service.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access the data we hold about you, correct or update inaccurate information, withdraw consent to processing where applicable, object to specific uses such as marketing communications, and request deletion or restriction of your data in accordance with applicable laws.
7. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. Any modifications will be published on this page.